What does this service provide?

Who we are

Our team consists of a range of healthcare scientist professionals including: 

Clinical Scientists 

  • Consultant Clinical Scientist (Head of Service) 
  • Principal Clinical Scientist and Quality Manager 
  • RES Clinical Manager 
  • Clinical Scientist (EAT Specialist) 
  • Trainee Clinical Scientists 

All Clinical Scientists have MSc's in Engineering and have undertaken MSc-level training to become Health Care Professional Council (HCPC) registered.

Rehabilitation Engineers 

  • RES Production Manager 
  • Senior Specialist Rehabilitation Engineers 
  • Specialist Rehabilitation Engineers 
  • Rehabilitation Engineers 

All Rehabilitation Engineers have mechanical or electronic engineering degrees and specialist Rehabilitation Engineers are members of the Clinical Technologies Register and Healthcare Scientists workforce. 


  • Specialist Rehabilitation Engineering Technicians 
  • Rehabilitation Engineering Technicians 
  • Trainee/Apprentice Rehabilitation Engineering Technicians 
  • Stores Technician 

All technicians have engineering or technical qualifications and they have extensive experience of engineering manufacturing processes. 

Administration and Personal Assistant (PA) staff 

Our administration staff support all work undertaken by the team. 

What we do 

The Rehabilitation Engineering Service (RES) offers a range of services to provide engineering solutions for children and young people with complex neurological and physical disability. 

RES assesses, advises, modifies and provides 24-hour postural management equipment known as Assistive Technology (AT). This includes the design and manufacture of specialised items. We also assess for, recommend and advise on Electronic Assistive Technology (EAT). 

The equipment enables children and young adults to undertake activities of daily living with greater independence and safety than they would otherwise be able to. It also enables carers and parents to care for them safely. 

We work as part of the multi-disciplinary team (MDT) at Chailey Clinical Services and provide support to local teams within the wider community. 

Multi-disciplinary team: A multi-disciplinary team (MDT) is a group of health and care staff who are members of different organisations and professions (e.g. GPs, social workers, nurses), that work together with patients and carers to make decisions regarding the treatment of individual patients and service users. MDTs are used in both health and care settings. 

We assess for and meet these needs via MDT clinics at Chailey including: 

  • posture clinics 
  • assistive technology clinics 
  • trike clinics 
  • specialist communication, access and mobility potential (SCAMP) clinics 
  • activities of daily living (ADL) clinics 

Our work utilises an iterative design process, Computer Aided Design (CAD) and prototype modelling. 

RES offers engineering support to external organisations. This can be adapted to meet your needs. We provide: 

  • clinical and engineering support to Chailey Heritage Foundation School 
  • engineering support to teachers and therapists in local schools and centres 
  • engineering support packages for individuals 
  • training Healthcare Science trainees through placements  

The department is able to manufacture in our large mechanical engineering workshop which has comprehensive design and manufacturing facilities including equipment for machining, additive manufacture, 3D scanning, woodworking, welding and finishing. 

RES utilise a Quality Management System to ensure our clinical and mechanical work follows best practise and meets professional and national standards. 


The department offers a comprehensive training structure. It is registered with the National School of Healthcare Science (NSHCS) for the training of Clinical Scientists and the Institute of Physics and Engineering in Medicine (IPEM) for the training of Rehabilitation Engineers. 

Our previous apprentices have followed different routes including engineering and healthcare science pathways. Our Trainee Clinical Scientists have followed the NSHCS Scientist Programme or the NSHCS Route 2 option. 

What makes us unique 

The Rehabilitation Engineering Service is unique in that is one of a few NHS departments registered with the Medicines and Healthcare products Regulatory Agency (MHRA) as a manufacturer of Class I medical devices. This enables the department to not only design and manufacture bespoke and custom made medical devices such as seating systems and lying supports, but also standardised devices that can be placed on the market and sold more widely. As the department specialises in both mechanical and electronic assistive technology we are uniquely placed to support clients in identifying appropriate assistive technology for many aspects of daily life. 

Research, Innovation and Development 

The RES team is often involved in research and innovation projects. We partner with our local SCFT research team on national and international projects along with universities to facilitate and support student’s thesis projects. 

Service development is encouraged and learning opportunities from a wide variety of specialisms are available to our team and all at Chailey Clinical Services. We also pursue our own research projects and attend national conferences to present our work and learn from others in our field of specialism. 

As of 2023/2024 the RES service is embedding recent investment into the technology we use to manufacture and modify equipment. This project has provided innovation opportunities in design and manufacturing methods for the whole department, alongside team and service development. 

Appointment information

Appointment types

We offer face to face, telephone and video consultations. 

Who you’ll see 

You’ll meet one of our healthcare science professionals who are highly skilled in the assessment and provision of assistive technology and are part of a larger team who work in outpatient clinics.  

How can I access this service?

Our services can be accessed in a range of ways: 

  • If you are a NHS or private therapist and wish to refer a client, discuss funding or discuss which clinic may be most appropriate for your client please contact our central Chailey referrals team on This email address is being protected from spambots. You need JavaScript enabled to view it.. This team will be able to answer most of your questions or forward on your enquiry to the most appropriate person.
  • If you wish to discuss the progress of an ongoing piece of work or clinic please contact the clinic lead involved as they will be able to update you on the clinical progress.
  • If you wish to enquire about an external contract (new and/or existing) or a private quote provided by RES please contact the RES Administration team on 01825 722 112 or This email address is being protected from spambots. You need JavaScript enabled to view it.
  • If you are a parent, carer or local therapist and your client requires a repair to their wheelchair, please contact their local Wheelchair Service approved repairs. There details will be on a sticker on the client’s equipment. It is possible that your local Wheelchair Service will ask RES to assist if the repair is to very bespoke or custom equipment but they should always be contacted in the first instance.

How can I contact this service?

Our service is delivered through clinic appointments at Chailey Clinical Services and visits to patient’s homes and schools.

Contact details
Telephone: 01825 722 112
Where to find us
Address: Chailey Clinical Services, Beggers Wood Road, Chailey, BN8 4JN

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Opening hours

We are open Monday to Thursday, from 8:45am to 5:00pm and Fridays, from 8:45am to 4:30pm.

Waiting times

Waiting times will vary depending on the type of clinic that you attend and the recommendations, prescription  and funding access for equipment following the clinic. 

Let's get social

You can also get involved by engaging with our service's social media accounts by helping with the latest fundraisers and events.

Get the best from your NHS

If you want to share a compliment, raise a concern or if you are just not sure who to speak to you can contact our Patient Advice and Liaison Service (PALS).