What does this service provide?

Who we are 

We are team of neurodisability consultants, associate specialists, clinical psychologists, nurses and allied health professionals, clinical scientists and rehabilitation engineers who provide medical oversight and clinical support for the pupils and residents of Chailey Heritage Foundation in relation to their complex neurodisability.

What we do 

Chailey Clinical Services provides needs-led specialist therapeutic and medical care for children and young people who attend Chailey Heritage School, Chailey Heritage Residential (a registered children’s home) and Chailey Heritage Futures (a registered care home for young adults). These are all run by Chailey Heritage Foundation (CHF). 

Our expert multi-professional team support children and young people living with complex neuro-disability to participate fully in society. We provide holistic and emergency care, including assessment and provision of specialised equipment and training and support for staff. We also offer transition plans to identify the needs of young people who are moving from Chailey Heritage School and residences to other services, which may include Chailey Heritage Futures.

Through their expertise, our specialist teams assess children and young peoples’ core needs, formulating a care plan designed to enrich their lives and help them maximise their potential and their participation in society. 

This includes clinical assessment and annual health reviews, seizure and pain management, movement and posture intervention, and support to manage clinical emergencies. The medical team also provide on-call advice to the nursing team out of hours. 

Our 24-hour nursing team at Chailey Clinical Services is crucial to the provision of safe and effective care. The team is comprised of registered nurses with a range of specialist skills and knowledge in children's nursing, adult mental health and learning disability. In addition to round the clock response to fluctuating health needs, the nursing team provide holistic assessment, bespoke clinical care plans, emergency and contingency plans, early intervention, referrals, activities risk management, medications management, and act as key workers for families. 

Our team of allied health professionals (AHPs) including occupational therapists, physiotherapists, speech and language therapists and a dietitian provide therapeutic input to children and young people attending Chailey Heritage Foundation School and residential care. We work together with teaching staff, care staff and other health professionals to provide integrated child-centred care.

The Chailey Charter is the foundation of our shared mission to ensure every child and young person has the right to be treated as an individual, to be listened to and heard, to be safe, to be as fit and healthy as possible, to be encouraged to feel good about themselves, and to be encouraged to develop to their full potential.  

Appointment information

Appointment types 

We offer face to face, telephone and video consultations, however, most of our services are provided as part of the school day with no specific appointment times scheduled. 

Medical, nursing and therapy, rehabilitation engineering and dietetic support can be based in the classroom, Chailey Heritage Foundation residential bungalows or clinic spaces. Support is individualised and based on the child or young persons Education and Health Care Plan (EHCP) and presenting needs.  

Class and residential based working allows clinicians to work collaboratively with Chailey Heritage Foundation staff to meet the needs of pupils and can include direct nursing care, targeted therapy, engineering support and the provision of training. Nursing support is provided 24 hours a day in the residential areas. 

Clinic based appointments can involve equipment reviews, health reviews and management of urgent clinical or equipment support needs.  

Communication with children and young people and their parents or guardians about specific clinic appointments are agreed on an individual basis.  

Home visits may be available if necessary. 

Who you’ll see 

Depending on the need, you’ll see one of our neurodisability consultants, associate specialists and clinical psychologists or our team of allied health professionals (AHPs) including occupational therapists, physiotherapists, speech and language therapists and a dietitian. Clinical Scientists and Rehabilitation Engineers also make up part of the multi-disciplinary team. 

How can I access this service?

Children must be a pupil at Chailey Heritage Foundation.

How can I contact this service?

We work in partnership with Chailey Heritage Foundation to provide clinical support to all of the children and young people they support. Our service is only available to children and young people applying to or already accessing Chailey Heritage Foundation.

Contact details
Chailey Clinical Services
Telephone: 01825 722 112
For all referrals
Occupational Therapy enquiries
Speech and Language enquiries
Rehabilitation Engineering Services enquiries
Dietitian enquiries
Physiotherapy Enquiries
Where to find us
Address: Chailey Clinical Services, Beggars Wood Road, North Chailey, East Sussex, BN8 4JN

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Opening hours

We are open from 8:00am to 5:00pm for clinical support in the classroom, residential areas and specialist clinics. We are not open on bank holidays. Our specialist nursing and medical cover operates 24 hours a day, 7 days a week for young people who are residents at Chailey Heritage Foundation.

Where can I find resources for this service?

Chailey Heritage Foundation website - a website with information on what Chailey Heritage Foundation provides for children and young people with complex neurodisabilities.

Let's get social

You can also get involved by engaging with our service's social media accounts by helping with the latest fundraisers and events.

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If you want to share a compliment, raise a concern or if you are just not sure who to speak to you can contact our Patient Advice and Liaison Service (PALS).