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A great place to work and receive care – Our 2020 Staff Survey results

Date: 11 March 2021

The number of staff working for Sussex Community NHS Foundation Trust who rate the organisation as a great place to work and receive care has risen for the fifth year in a row.

The national NHS Staff Survey results, released today, Thursday, 11 March, show:

  • 73% of staff recommend the organisation as a place to work, up from 71% in 2019 and 61% in 2014
  • 81% of staff say if a friend/relative needed treatment they would be happy with the standard of care provided by organisation, up from 79% in 2019 and 72% in 2016
  • 83 % of staff say the care of patients is the organisation’s top priority, up from 81% in 2019 and 73% in 2016.

More than 3,000 staff took the survey last autumn, representing 63% of the organisation.
The Trust is the largest provider of community services in the county, supporting more than 9,000 adults and children every day with medical, nursing and therapeutic care.
Since January, SCFT has also been running large scale COVID-19 vaccination centres for the population across Sussex, and this week hit the milestone of delivering 100,000 vaccinations. As well as the centres, teams from the Trust have also been supporting GPs to deliver the vaccination to thousands of care home staff and residents, as well as people who cannot leave their homes.
Siobhan Melia, Chief Executive of SCFT, said: “The last 12 months have been one of the most challenging the NHS has ever known so it was difficult to know what the national staff survey results would show.
“Across SCFT we know that our teams have gone above and beyond in caring for our patients and each other and then stepped forward to play such a pivotal role in the delivery of the COVID-19 vaccination programme. But we also know that the pandemic has had a really big impact on people, both professionally and personally.
“I have been immensely proud of all my colleagues for the work they do every day and I am heartened that, despite the most difficult year any of us have ever known, these results clearly show the organisation is a place where people feel valued, where people feel proud of what they do, and a place where the one thing that unites us all, through the good and the bad times, is our ambition to deliver excellent care to the people who need us.
“Seeing the results in these three key areas increase year on year for the last five years is really something we are very proud of.”
Over the next 12 months the Trust will work with its teams and Staff Networks to look at areas where the staff survey showed that improvements need to be made.
These areas included the need to continue to support the emotional and physical wellbeing of staff who reported higher instances of feeling stressed over the last 12 months than the year before.
The Trust will also continue working with its BAME (Black, Asian and Minority Ethnic) Staff Network to improve the experience of BAME colleagues and ensure there are clear opportunities for career progression.

You can read a summary of the results here

You can read the full results here.

Visit the NHS Staff Survey website for more information about this year's results.