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Multi-Agency Team (MAT)

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The Multi-Agency Team (MAT) helps to coordinate the care and support you are receiving, or may require, from several organisations within health and social care. The MAT is designed to help people living in High Weald, Lewes and the Havens who might benefit from multi-agency care from their GP and at least two other organisations.

The MAT will hold regular meetings to review your care. Professionals who attend include: community nurses, social workers, occupational therapists, physiotherapists, mental health specialists and local GPs.
  • Service Location:
    • Crowborough
    • Lewes
    • Newhaven
    • Peacehaven
    • Uckfield
  • How To Access:

    You will be assigned a Case Manager based on your personal needs, and any existing relationships you may have with local services. Your Case Manager will be your key point of contact, getting a full picture of what matters to you, and supporting you in your journey. They will also contact you to arrange a "what matters" conversation at a time and location that is convenient to you.

  • Contact Details:
    If you would like any further information please contact: Shelley Gray, Clinical Service Manager, shelleygray@nhs.net
  • Opening Hours:
  • How to find us:
  • More Information:

    How it works
    During your "what matters" conversation, your Case Manager will work with you to complete a "What Matters Wheel". This is a blank wheel with space around the edge for you to explain what matters to you.

    What Matters WheelThe MAT will use your What Matters Wheel to work out how to help you achieve your goals. Your Case Manager will talk to you about the actions they have suggested, and work with you to make a plan to move towards achieving your goals. You will be given a copy of your Wheel to keep, which you can use to review whether or not the actions you agree with your Case Manager are having the desired effect.

    Once your goals have been achieved, your Case Manager will meet with you again to re-score your What Matters Wheel, see how things have improved, and find out if "what matters" to you has changed.

  • Directorate:
    Adults
  • Reference Directory ID:
    22970
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