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Urgent Treatment Centre

See information about the Urgent Treatment Centre (UTC).

We treat most injuries or illnesses that are urgent but not life threatening. For example sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. You do not need to book an appointment - just turn up and you will be seen by either a doctor or nurse.

We provide an initial assessment and treatment of patients who would benefit from immediate care to improve their symptoms and reduce the need for an admission into an acute hospital. We refer patients onto the specialist team who require accident and emergency (A&E) care or speciality care.

There are other healthcare services co-located within the UTC including the "Out of Hours GP Service" provided by IC24 and a Clinical Assessment Unit provided by Sussex Community NHS Foundation Trust.

All patients are booked in on arrival and assessed by a nurse. During assessment/triage a range of questions are asked to aid clinical management and prioritisation to ensure patients with the highest needs are seen first. During triage patients may be advised:

  • to see their own GP
  • referred to an alternative healthcare provider
  • advised on self care management
  • or to see a local pharmacist.

We are not an A&E department.

  • Service Location:
    • Crawley
    • East Grinstead
    • Horley
    • Horsham
  • How To Access:
    This service accepts referrals in from ambulance staff, other health care professionals and self referrals (walk in) for patients in Crawley, Horsham, East Grinstead and patients visiting Crawley that require urgent services.
  • Contact Details:
    Urgent Treatment Centre
    Crawley Hospital
    West Green Drive
    West Sussex
    RH11 7DH

    Telephone: 01293 600300 ext 4141 or 4142
  • Opening Hours:
    We are open 24 hours a day, 7 days a week.
  • How to find us:
    We are located on West Green Drive, close to the Town Centre.

    Parking on site is limited, there is a drop off area outside the UTC reception area.

    Please report to the UTC reception on arrival to book in.

    See the map and address for the Urgent Treatment Centre (Crawley)
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