What is safeguarding?

Safeguarding means protecting people's health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect. It's fundamental to high-quality health and social care, and it is important to collectively watch out for one another to ensure this right is protected.  

It helps promote a community where everyone can grow in a healthy and safe environment.  

Those most in need of protection include: 

  • children and young people 
  • adults at risk, such as those receiving care in their own home, people with physical, sensory and mental impairments, and those with learning disabilities

What to do if you are concerned about an adult or child

If you are experiencing abuse or neglect or are worried someone you know is experiencing abuse or neglect, please talk to someone. It is important not to ignore it and report your concerns as soon as possible. 

If you or the person who you are concerned about is using our services you can talk to a member of our staff or you can speak directly to the local authority where you live.  

Local authorities have a statutory responsibility to safeguard the well-being of both children and adults and they will address and respond to any concerns you may have. Safeguarding Boards within local authorities ensure safeguarding is effective in their area.  

You can raise a concern with your local council by contacting them online or by telephone.


Where can I access this service?

Brighton and Hove Council
Telephone: 01273 295 555
East Sussex Council
Telephone: 0345 6080191
West Sussex Council
Telephone: 01243 642121

Get the best from your NHS

If you need advice about our services, facilities or staff, or would like to make a comment, please contact Patient Advice and Liaison Services (PALS).

Contact details

You can contact PALS by the following:

Telephone: 01273 242 292

Give feedback

Tell us what you think about our services, what we are good at, where we can improve, and what matters to you? All feedback will be shared anonymously wherever possible, but if you have any questions about this, please ask.