What does this service provide?
Who we are
Our radiology service team is made up of sonographers, radiographers, radiographic assistants and student radiographers.
What we do
We provide x-rays, ultrasounds, and DEXA (bone density) scans, also known as diagnostic imaging, for patients.
Appointment information
Who you'll see at your appointment
On arrival, one of our receptionists or radiographic assistants will inform the team that you're here for your appointment.
Who you'll see depends on your requirements. If you're having an x-ray or DEXA scan, you'll see one of our radiographers, and if you're having an ultrasound you'll see one of our sonographers.
Preparing for your appointment
You will receive either a phone call or letter to confirm your appointment. Please take note of any instructions about what you need to do before your scan.
For appointments you may be asked to get undressed or changed. If your appointment is for an x-ray or DEXA scan we suggest not wearing clothing with any metal wires, hooks, or clips. If any of your clothing does have metal on it, you may be asked to change into a patient gown for your examination.
For an x-ray, the radiographer will call you into the room and check your details. You may be asked to get changed for your examination. They'll explain where you need to go in the x-ray room and any positions you may have to hold. After your x-ray, the radiographer will tell you how to obtain your results and the anticipated wait time. They will not be able to provide you with or discuss your results as they need to be interpreted by a specially trained professional.
With an ultrasound, similar to an x-ray, the sonographer will call you into the room and check your details. You may be asked to get undressed or changed for the examination. They will also explain the process. After your ultrasound has taken place, the sonographer will provide details on how to obtain your results.
If you are having a DEXA scan, the radiographer will call you into the room, check your details and go through the survey you filled out prior to your appointment. You may be asked to get changed for your examination. To ensure an accurate result, the radiographer will need to check your height and weight. You will then be asked to lie on the DEXA bed and the radiographer will ask you to hold certain positions. Following the scan, they will explain how to obtain your results and the expected wait time. They cannot provide you with or discuss your results.
Appointment types
We offer face-to-face appointments only.
How can I access this service?
To access our service, you will need a referral from your GP, clinic, Urgent Treatment Centre or Minor Injury Unit.
How can I contact this service?
Our service is available at four different locations. Your appointment letter or text will tell you which location your appointment is at.
Waiting times
Waiting times vary from location to location depending on the examination requested and the availability of appointments. When there is an appointment available you will be contacted via post or telephone.
Where can I find resources for this service?
NHS x-ray information – NHS page detailing everything you need to know about having an x-ray
NHS ultrasound information – NHS page detailing everything you need to know about having an ultrasound
NHS DEXA scan information – NHS page detailing everything you need to know about having a DEXA scan
A patient's journey through an x-ray of the lower face
A short video showing a patient's journey through an x-ray of the lower face.
Get the best from your NHS
If you want to share a compliment, raise a concern or if you are just not sure who to speak to you can contact our Patient Advice and Liaison Service (PALS).