What does this service provide?

Who we are 

Our team is made up of nurses, community prevention officers and community support workers. Our teams include staff from West Sussex County Council, Sussex Community NHS Trust, and Guild Care or Age UK West Sussex. 

What we do 

We are here to help people in communities across West Sussex access the support they need to live independently at home and enjoy life as part of their community. We are also here to help prevent or delay the need for more intensive services.  

One of our team will:

  • advise you on how to keep healthy and manage health issues 
  • link you with agencies that can maximise your income and help you remain independent through practical tasks such as shopping, cleaning and gardening 
  • put you in touch with local social groups and activities 
  • help you keep your home safe, secure and warm 
  • let you know what transport services are available locally   

Our nurse advisors attend and set up community events offering blood pressure and pulse checks. We also provide NHS health checks in outreach settings by appointment. 

Appointment information

Who you'll see at your appointment 

You will speak to, or be seen by, a nurse, a community prevention officer or a community support worker. 

What happens after my treatment or therapy plan ends? 

You will receive a telephone call from our team to review the support you've received.

Appointment types 

We offer a variety of options, including telephone and home appointments. It's also possible to see our team at one our community outreach events. 

West Sussex Team shows prevention is better than cure

This short film provided by West Sussex County Council follows some of the Prevention Assessment Team on a typical day:

How can I access this service?

There are several ways to access our services. We accept referrals from health and social care staff, well-being teams and any other statutory and voluntary sector partner, if they have been made with the patients consent.

We also accept self-referrals. Referrals can be made by telephone, or by secure e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

How can I contact this service?

Contact details

Please contact us if you have any questions or think we may be able to help you or someone you care for. 

If you call outside our opening times, please leave a message on our answerphone and we will call you back as soon as we can.  

Telephone: 0330 222 4222
Opening hours

We are open Monday to Friday, from 9:00am to 5:00pm. We are closed on weekends and bank holidays.

Waiting times

We aim to contact you within 10 working days of receiving your referral.

Where can I find resources for this service?

West Sussex Wellbeing - website for West Sussex Wellbeing - a local wellbeing hub for events and information provided by West Sussex County Council 

West Sussex Wellbeing – information to help you find local NHS Health Check services  

NHS Health Check – website with information on free NHS Health Checks 

West Sussex Connect to Support – website providing information and advice to help you look after yourself, stay safe and connected with your local community

Nurse Advisor Service

The NHS Nurse Advisors are part of a multidisciplinary service commissioned to work within the West Sussex Prevention Assessment Team.

Prevention Assessment

Let's get social

You can also get involved by engaging with our service's social media accounts by helping with the latest fundraisers and events.

Get the best from your NHS

If you want to share a compliment, raise a concern or if you are just not sure who to speak to you can contact our Patient Advice and Liaison Service (PALS).