What does this service provide?

Who we are 

The Living Well Programme is a free self-management course run by volunteer tutors, created to help people living with any long-term health conditions, such as heart disease, diabetes, asthma, arthritis, multiple sclerosis, depression, anxiety, back pain and chronic fatigue syndrome. 

What we do 

We run a free six-week self-management course, both online and in person, which has been devised to help you take greater control of your health by learning new skills and techniques to manage your condition better on a daily basis. 

Taking place once a week, the course runs over six weekly sessions with each session lasting two hours (for online users) or two-and-a-half hours (for our face-to-face course), including a break. Each course is led by fully trained (but not medically qualified) volunteer tutors who themselves are living with a long-term health condition.  

As well as learning new skills to help you manage your condition, this course also provides a great opportunity for you to meet other people sharing similar experiences.  

Topics covered during the 6-week course include: 

  • how to manage common symptoms such as pain, fatigue, stress, anxiety, isolation, depression, physical limitations, shortness of breath and poor sleep 
  • goal setting and problem solving 
  • decision making 
  • communication skills 
  • accessing NHS services and working with your healthcare team 
  • relaxation and distraction techniques 
  • positive thinking 
  • managing medications 
  • breathing exercises 
  • sleep 
  • healthy eating 
  • physical activity 

Feedback and evaluation of the programme has shown that six months after completing the course participants had greater confidence in managing their condition, more energy, improved quality of life and psychological wellbeing and improved partnerships with doctors. 

Appointment information

Who you'll see at your appointment 

The course is run by our trained (but not medically qualified) volunteer tutors. Our online courses include up to 10 people, and our face-to-face courses include up to 16 people, so you will have the chance to see and speak to other participants who are sharing a similar experience to yourself. 

Where your appointment will be 

Our course runs online via Microsoft Teams and in person. Our face-to-face community courses are run in various locations across West Sussex and Brighton and Hove.  

Can my partner/carer come to the course with me? 

We recommend you attend the sessions on your own, but feel free to discuss this with a member of our team. 

Preparing for your appointment  

If you are taking our online course, you'll be offered a one-to-one video call with an administrator in advance, to ensure you're familiar with both Microsoft Teams and the Slido applications we use during the course.  

At the end of each session, you are invited to share a goal for the week ahead and then to feedback on how you got on at the beginning of the following session. 

What happens after my course ends? 

Once the course has finished, we encourage you to stay in touch with your fellow participants if you'd like to. We also produce a participant newsletter every two months for those who would like to receive it. If you are interested in volunteering yourself, there's an opportunity to apply to become a volunteer tutor for the service.  

How can I access this service?

If you are aged over 18 years old and live in West Sussex or Brighton and Hove with a long-term health condition, you can refer yourselves directly using our referral form.

To benefit the most from joining a course, it is recommended that you have been diagnosed and/or living with symptoms for at least six months. 

The course is provided free to participants.

How can I contact this service?

Contact details
Telephone: 01403 620448 / 01273 267 545
Opening hours

We are open Monday to Friday from 9:00am to 5:00pm. We are closed on weekends and bank holidays. 

Waiting times

Our new course dates are released every three months. If you can’t make any of these dates or they are fully booked when you contact us, you will be placed on a waiting list and contacted when the next round of course dates are released. 

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    If you want to share a compliment, raise a concern or if you are just not sure who to speak to you can contact our Patient Advice and Liaison Service (PALS).

    Living Well Programme Volunteer Tutors

    Help us to deliver the Living Well Programme, a 6-week self-management course for adults living with any long-term health conditions.