Hospital at Home
This service, sometimes known as a virtual ward, allows patients to get the care they need at home safely and conveniently, rather than being in hospital.
What does this service provide?
Who we are
Our Hospital at Home team, sometimes known as a virtual ward, is run by a team consisting of nurses, pharmacists, doctors, health care assistants, physiotherapists, and occupational therapists.
What we do
Throughout your time with the Hospital at Home team you will receive a mix of home visits and telephone calls.
Your symptoms and conditions may be monitored in real-time using modern technology like apps, technology platforms and remote monitoring wearables/devices. A member of the team will guide you through how to use any equipment you are given.
By being in your own home, you are supported to be as independent as possible and to continue your usual activities as much as your health allows.
Appointment information
Appointment types
Appointments can take place virtually, via video call, or they can be a face-to-face home visit when necessary.
Once care is complete, we will support you with onward referrals to any relevant services or agencies.
Who will I see?
Patients will see the most appropriate clinical professional based on their individual needs. When undertaking a home visit, our team will identify the most appropriate care together with the patient and their carer or family.
How can I access this service?
Hospital at Home is currently open to patients with a GP in Sussex who are aged 18 or over. Referrals can be made by any healthcare professional who has assessed the patient as suitable for the service.
Where can I access this service?
Hospital at Home is delivered across Sussex.
Opening times
We are open 7 days a week from 8:00am to 8:00pm, 365 days a year. Outside of these hours patients are asked to contact 111 services or 999 in the event of a life-threatening emergency.
Contact details
When patients are admitted to Hospital at Home, they will be given the contact details for the relevant team.
Friends and family test
Have you received care or treatment from this service? Please complete one of our friends and family tests below to help us improve our services to you:
- Hospital at Home Brighton
- Hospital at Home Chichester
- Hospital at Home Crawley
- Hospital at Home Worthing
Get the best from your NHS
If you need advice about our services, facilities or staff, or would like to make a comment, please contact Patient Advice and Liaison Services (PALS).
Contact details
You can contact PALS by the following:
Telephone: 01273 242 292Email: sc-tr.pals@nhs.net
Give feedback
Tell us what you think about our services, what we are good at, where we can improve, and what matters to you? All feedback will be shared anonymously wherever possible, but if you have any questions about this, please ask.
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