We are very grateful to our patients and families who take the time to send us compliments and tell us about their positive experiences. We always share this fabulous feedback with the services and staff involved – they are not only a great way to boost morale but are also used as examples of good practice for others.
Number of compliments received over the past 3 months:
229
December compliments
194
February compliments
Some examples of recent compliments include:
To all the staff night and day. I can’t thank you enough for your kindness and care you gave to me on my stay with you. Thank you once again. Love and best wishes.
Thank you for what you have said, thank you for what you have helped me with. I hope you can be proud of the work you do and the difference it makes. It makes the world of difference!
I cannot remember having such great food in any of the institutions I have been in over the years.
The variety, quality, and service, given the undoubted limitations that time and budget must impose on you, make the meals exceptional.We, the patients, are truly grateful for these feasts and, of course, the servers’ smiles make mealtimes to be looked forward to, so thank you all.
I can’t thank you all enough for the support you give me. I’ve felt abandoned by everyone else, but you are always there to help me.
Just want to say a big thank you, for all your hard work and support you have given us with regard preparing for the dental appointment. Without your help, today would not have been possible. I know it has taken a lot of planning to get all the medical teams together, which I really do appreciate. Please can you also pass on our thanks to all the medical staff members that were involved and supported today with the dental appointment, which I understand it went very smoothly.
Thank you doesn’t even touch the sides however, this message comes with so much love, endless gratitude, and appreciation of absolutely “everyone” that is the MPCT.
