Clinical Assessment Unit

The new setting of the clinical assessment unit is to provide rapid assessment and treatment of patients who do not need admission to an acute hospital.

To proactively diagnose and treat patients, to prevent deterioration that could lead to an emergency admission and to refer to the appropriate community services, such as One Call, to support patients in their own home during their need for health care.

The unit consists of Doctors and Registered Nurses who clinically assess patients who are referred via a health care professional – GPs, Paramedics, Nurses, Therapists and via our Urgent Care Centre. Various investigations will be made, such as blood tests, x-rays, scans and electrocardiogram (ECG), a diagnosis will be made and treatment commenced.

The unit is open from 8am to 8pm Monday to Saturday. Last referrals accepted at 6pm.

We are able to treat a number of conditions includng:

  • Abdominal Pain

  • Breathing problems/exacerbation of COPD

  • Cellulitis

  • Chest Infections

  • Deep Venous (Vein) Thrombosis

  • Exacerbation of Asthma

  • Falls

  • Gastroenteritis

  • Headaches

  • Urinary Retention

  • Urinary Tract Infections


Copthorne, Crawley, East Grinstead, Horsham, Southwater

How To Access

The service is accessed by GPs, Paramedics and Health Care Professionals. They will make a decision to refer to the unit and contact One Call, the single access point, who will organise a conference call to the doctor in the unit to discuss the referral. They will then inform the patient of when and where to attend.

Contact Details

Judy Dronfield, Lead Nurse
Clinical Assessment Unit
Crawley Hospital
West Green Drive
RH11 2DH
Tel: 01293 600300 ext 4149, Bleep 834
Fax: 01273 254133

Opening Hours

Monday to Saturday 8am to 8pm. Last referrals accepted at 6pm.

How to find us

We are located on the lower ground floor at Crawley Hospital. Enter the hospital through the main entrance and take the lift or stairs down to the lower ground floor. Then follow the signage to the Clinical Assessment Unit (CAU). The entrance to CAU is directly opposite Pharmacy.

Parking is limited within the grounds of the hospital so we recommend that a friend or relative accompanies you unless the referring healthcare professional has arranged ambulance/patient transport.

More information