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Proactive Care Team (Horsham)

Proactive care is a new model of community based care to support people with complex health and care needs and their carers. The simple aim is to help you avoid unnecessary hospitalisation and to stay healthy and independent for as long as possible, in your own home and community.
Frail older people and people with long-term health problems too often find that the health and care support they need is:

  • Fragmented when it should be coordinated.
  • Difficult to use when it should be easy.

Proactive care is a way to fix this problem. It involves the health and social care staff that look after you working together in new ways to coordinate the care you need. The goal is to shift the balance of care away from reactive crisis intervention, towards independent health and well-being, by empowering patients to self-manage their care, with specialist support.

  • Service Location:
    • Horsham
    • Rudgwick
    • Southwater
  • How To Access:
    Referrals can be made by GPs and health professionals by email:sc-tr.proactivecare-horsham@nhs.net.

    If you are a carer or family member and wish to discuss a potential referral please feel free to call our Team Lead on 01403 227000 ext.7180 or ext.7625 stating the relevant GP surgery.

    Referrals should have one or more known long-term condition (LTC) and require a multidisciplinary health and/or social care assessment or review.

    If your referral is urgent but not an emergency, please consider contacting OneCall on 01293 228 311, your GP or NHS 111.
  • Contact Details:
    Multidisciplinary Team One (MDT1)
    Team Lead: Claire Duffield
    Tel: 01403 227000 ext. 7466

    Case Coordinator: Stephanie Haley
    Tel: 01403 227000 ext. 7066

    Administrator: Marzena Zagaja
    Tel: 01403 227000 ext.7625

    Covering the following surgeries:
    Courtyard Surgery
    Park Surgery
    Riverside Surgery

    Email: Sc-tr.proactivecare-horsham@nhs.net
    Fax: 01273 254 153

    Multidisciplinary Team Two (MDT2)

    Team Lead: Claire Duffield
    Tel: 01403 227000 ext. 7466

    Case Coordinator: Lyndis Potter
    Tel: 01403 227000 ext. 7065

    Administrator: Kate Pewinska
    Tel: 01403 227000 ext.7180

    Covering the following surgeries:
    Holbrook Surgery
    Orchard Surgery
    Rudgwick Medical Centre
    The Village Surgery

    Email: Sc-tr.proactivecare-horsham@nhs.net
    Fax: 01273 254 153
  • Opening Hours:
    Monday to Friday: 8.30am - 4.30pm
  • How to find us:
    1st Floor
    Rose Wing
    Horsham Hospital
    Hurst Road
    RD12 2DR
  • More Information:
  • Directorate:
    Adults - Proactive Care
  • Reference Directory ID:
    22466