What does this service provide?

Who we are

We are a community-based, nurse-led, specialist paediatric continence service helping children and young people in West Sussex.

We work closely with a wide variety of health, education, and social care professionals.

What we do

We are here to help children and young people experiencing constipation, soiling, day wetting and night wetting (enuresis).


Before you are referred

Healthy Bladder and Bowels

The first level of support for children and young people suffering with continence issues can be delivered by various healthcare professionals including GPs or provided by the Healthy Child Programme (HCP) – Health Visitors and School Nurses 0–19 service.

Tier 1 interventions might include accessing and implementing:

  • toileting advice
  • fluid/diet advice
  • advice for day wetting
  • advice for night wetting
  • advice on recognising and managing constipation
  • signposting to online resources
  • signposting for additional support interventions

The child/young person should be reviewed at least once, to ensure that treatment and lifestyle changes have had time to be embedded over the previous months. If the continence issues remain with no improvement made; a referral can then be made to the Children's and Young Person's Continence Team.

Appointment information

Who you'll see at your appointment

Our team is made up of registered nurses, nurse associates and associate practitioners with specialist knowledge of children and young people's continence.

Preparing for your appointment

Prior to your child's appointment, parents or carers will receive a relevant pre-assessment bladder and bowel diary, via a link to our continence app – this will need to be completed in preparation for your child's initial assessment. Parents or carers are required to register with the young person's or child's name, date of birth and NHS number and complete these diaries/charts and return them to our service within four weeks of receiving the link. We will send routine text reminders to assist with completion. 

Only after the diaries have been completed in full can we issue an appointment. This is an important element of the continence pathway – the success of improving continence relies on your help to apply interventions as advised.

If you do not find the Whzan app suitable to your needs, please contact the service for a paper copy of the diaries.

Completed diaries are reviewed by a children and young people's continence nurse and discussed with you and your child or young person at the initial appointment. The nurse will make direct contact with you prior to that appointment if they wish to query anything or advise on information within the diaries.

At the initial appointment, a comprehensive bladder and bowel assessment will be undertaken by an appropriately trained healthcare professional. This enables us to create an individual care plan and treatment recommendations to meet your child's needs. This may include the recommendation of medication which is then usually prescribed by your child's GP. If indicated for daytime and night time wetting an ultrasound bladder scan will be undertaken to establish if the bladder is emptying fully.

The individual care plan will include actions to be carried out at home and school.

Follow up appointments will include:

  • review of most recent bladder and/or bowel charts to monitor and identify progress
  • structured education regarding healthy bladder and bowel management
  • updating the care plan with treatment recommendations
  • an appointment for a bladder scan may be required to assess for effective bladder emptying

Following their assessment, some children and young people with complex additional needs and disability may be identified as eligible for containment product provision. This would usually be alongside a supported toileting skills plan.

Appointment types

Our nurse specialists and associate practitioners offer both telephone and face-to-face appointments.

What we ask of you

You play an essential role in your child or young person's continence journey. This includes:

  • registering for the West Sussex Children's Continence app via the link in the text sent to you. To register you will need your child/young person's NHS number
  • promptly completing bladder and bowel charts in the app or on paper when requested and returning to the team prior to appointments
  • attending appointments on time both in person and at a clinic venue. If this is a telephone or video call please ensure you are in a quiet private space
  • recognising the essential role parents/carers have in supporting and implementing continence actions as advised in the care plan
  • carrying out the actions agreed in the care plan including collecting medication prescriptions promptly and using wetting alarms as advised
  • treating our staff with respect
Frequently asked questions

My child/young person is struggling with day/night time wetting and no constipation. Why have we been asked to fill in a poo diary?

We ask all children and young people referred into our service to complete a poo diary. The bladder and bowel are very close together in our body and the bowel can irritate the bladder causing urinary frequency and day and night-time wetting. The poo diary is an essential tool to help us to exclude this as a cause of bladder difficulties.

My child has been referred for support with toilet training and/or product provision but I don't feel they are constipated. Why have we been asked to fill in a poo diary?

As a team we know that it can be hard to identify constipation in children and young people. If a child has additional needs and is not able to verbalise their thoughts or feelings clearly it is vital that we make sure that this is not an issue for your child/young person so that any future attempts at toilet training are as successful as they can be.

I cannot get my child or young person to allow me to see their poos in the toilet to complete the poo diary. What should I do?

It is an important part of the bowel assessment to get a clear picture of a child's or young person's poo so that we choose the best treatment option for them. Sometimes, explaining why we need the information can help them to understand and feel able to do this. It can help to find a way to make it discreet – some parents use a code so that their child or young person tells them in code what their poo looks like.

Some older young people like to complete the chart themselves.

Some young people may be happy to take a picture on their phone before they flush the toilet.

Some parents gain information through seeing pants and the toilet area.

My child or young person will not wee into a jug to measure their bladder volumes. What should I do?

Sometimes it helps if the child or young people understands why we want this information. Measuring their urine, we can work out how much urine their bladder can hold. We know how much urine children and young people at different ages can hold and the bladder diary also helps us to know if a child or young person is going too often (urinary frequency).

If a child or young person manages a few wees into the jug, then goes to the toilet, and forgets, don't write off the whole day, just write a note to say they went but forgot to measure that amount.

If the child or young person can't hold the jug, consider using a different container that sits in the toilet which can catch the wee and then be tipped into the jug to get the volume.

I am not able to remove my child or young person's night-time product to complete the night wetting chart. What should I do?

We appreciate that wet sheets every night cause increased stress for parents and young people.

The night wetting charts give us information about timing of bladder emptying overnight and also the number of wetting accidents which can help to point to the right treatment choice for your child. In addition, sometimes when a night-time product is removed it can cause the child to achieve dryness without any intervention so is worth a try. We recommend buying some bed production such as washable bed mats and duvet protectors so that it reduces the amount of disruption at home.

What can I do to help my child while we wait for an appointment?

If your child or young person is unwell with abdominal pain or vomiting, please seek support from your GP, the emergency department or by calling 111. There is further information at www.eric.co.uk and www.bbuk.co.uk on all aspects of toileting, daytime/night-time wetting, constipation and soiling, and both websites also have helplines.

There are some useful YouTube clips about constipation and soiling which may be helpful, please take a look at the videos in our ‘useful information' section.

What happens after my treatment or therapy plan ends?

For some people, further specialist intervention may be required. If that is the case, we will then refer you to an appropriate hospital with children and young people's doctors who specialise in bladder and bowel dysfunction.

Once the continence pathway has been completed, we will provide recommendation for ongoing treatment and relapse care plans. The information within these plans should help you to manage any future change or relapse.


How can I access this service?

We accept referrals from health care professionals for children and young people who have a registered GP in West Sussex or Brighton and Hove.

The referral will need to detail what interventions/support have already been implemented by GPs, health visitors or school nurses, and the outcomes.

The age criteria for children and young people are as follows:

  • 3 years and over: Constipation/Soiling
  • 4 years and over: Day Wetting
  • 5 years and over: Night Wetting
  • 3 years and over: with an identified physical or learning disability for assessment to identify potential for active toileting skills intervention (currently West Sussex only).

If a clinical need is identified regarding toilet skills potential after a nurse specialist assessment and further review by our associate practitioners, we can provide a contribution towards product provision from the age of 5 years, with the requirement of an annual review.


Where can I access this service?

We have a number of clinics across West Sussex and Brighton and Hove.

Please check your appointment letter to see which location your child/ young person’s appointment will be at.

Opening hours

Our service is open Monday to Friday, from 9:00am to 4:00pm. We are closed on weekends and bank holidays.

We are not an out of hours or emergency service.

Nurse Specialist and Enuresis (Night Wetting) clinic locations

Nurse Specialist clinic - West area
Where to find us
Address: Richard Hotham Unit, Bognor War Memorial Hospital, Shripney Road, Bognor Regis, PO22 9PP

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Nurse Specialist clinic - South area
Worthing Hospital
Address: The Children's Centre, Worthing Hospital, Lyndhurst Road, Worthing, BN11 2DH

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Lancing Health Centre
Address: Lancing Health Centre, Penstone Park, Lancing, BN15 9AG

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Nurse Specialist clinic - North area
Hilltop Clinic Child Development Centre
Address: Hilltop Clinic Child Development Centre, Horsham Hospital, Hurst Road, Horsham, RH12 2DR

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Crawley Hospital
Address: Crawley Hospital, Jumbo Ward, Red Wing, 5th floor, West Green Drive, Crawley, RH11 7DH

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Nurse Specialist clinic - Mid Sussex area
Where to find us
Address: Burgess Hill Clinic, The Brow, Burgess Hill, RH15 9BW

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Nurse Specialist clinic - Brighton and Hove
Where to find us
Address: The Children and Families Clinic, D Block, Brighton General Hospital, Elm Grove, Brighton, BN2 3EW

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Enuresis (Night Wetting) clinics - West area
Chichester Child Development Centre
Address: Chichester Child Development Centre, Westhampnett Centre, 28-29 Westhampnett Road, Chichester, PO19 7HH

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Richard Hotham Unit
Address: Richard Hotham Unit, Bognor War Memorial Hospital, Shripney Road, Bognor Regis, PO22 9PP

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Enuresis (Night Wetting) clinics - South area
Address: Lancing Health Centre, Penstone Park, Lancing, BN15 9AG

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Enuresis (Night Wetting) clinics - North area
Hilltop Clinic Child Development Centre
Address: Hilltop Clinic Child Development Centre, Horsham Hospital, Hurst Road, Horsham, RH12 2DR

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Crawley Hospital
Address: Crawley Hospital, Jumbo Ward, Red Wing, 5th floor, West Green Drive, Crawley, RH11 7DH

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Enuresis (Night Wetting) clinics - Mid Sussex area
Address: Burgess Hill Clinic, The Brow, Burgess Hill, RH15 9BW

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Enuresis (Night Wetting) clinics - Brighton and Hove
Where to find us
Address: Portslade Health Centre, Church road, Portslade, Brighton, BN41 1LX

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:

Who to contact for more information
Telephone: 01273 242 145
Where to find us
Address: Children’s Continence Team, Unit 3, The Quadrant, 60 Marlborough Road, Lancing Business Park, Lancing, BN15 8UW

You can find us using the what3words address snippet below on the what3words website:

Alternatively, use the Google map below to get directions and plan your journey:


Where can I find resources for this service?

ERIC: The Children’s Bladder and Bowel Charity – charity website dedicated to improving children’s bowel and bladder health.

The Poo Nurses – website for the Childhood Constipation Service at Dartford and Gravesham NHS Trust, which provides lots of useful resources and information. 

Bladder and Bowel UK, supporting people with bladder and bowel problems – website with information on bladder and bowel health, providing lots of useful information and resources. 

NICE Constipation in children and young people: diagnosis and management, clinical guideline – website covering diagnosing and managing constipation in children and young people up to 18. 

NICE Bedwetting in under 19s, clinical guideline – website covering assessing and treating bedwetting in people aged under 19. 

ERIC Interoception and toileting – useful website explaining how children start to understand their bodies and how this relates to toileting. 

Kelly Mahler – Interoception – the website of occupational therapist Kelly Mahler, which contains useful information on interoception.

Useful videos

(Brace and Bulge) Technique. Pelvic Floor Physio Michelle Natural Constipation Relief in 3 Easy Steps ("MOO to POO") – video explaining how to empty your bowel in 3 easy steps.

Watch the poo in you video - useful video explaining constipation and how to avoid accidents.

Watch the Poo Nurses – useful video explaining constipation and the use of the medicine Macrogol.

Wee Poo and You – helpful video explaining how to have a healthy wee and poo.

How to identify and treat childhood constipation – helpful animation explaining what constipation is and the treatment for it.


Get the best from your NHS

If you need advice about our services, facilities or staff, or would like to make a comment, please contact Patient Advice and Liaison Services (PALS).

Contact details

You can contact PALS by the following:

Telephone: 01273 242 292

Give feedback

Tell us what you think about our services, what we are good at, where we can improve, and what matters to you? All feedback will be shared anonymously wherever possible, but if you have any questions about this, please ask.