Hollie Poole

Senior Integrated Programme Manager – Communities of Practice

The NHS feels like 'home' to me.

Having joined as a volunteer at 14 and then as a Student Nurse at 17 I have spent a large proportion of my adult life surrounded by hundreds of people who work tirelessly to provide excellent patient care. People who have a genuine sense of duty, a 'can do' attitude and are really passionate about what they do.

After 70 years the NHS is still full of caring, skilled, motivated individuals and we need celebrate this and its achievements. We need to learn from the past and continue to build on the strong foundations that are already in place.

My proudest moment in the NHS was when I passed all my exams back in 1994 and was the youngest qualified Staff Nurse in Sussex for a short time!

Secondly when I took on an Integrated post working in partnership with all the organisations involved in Communities of Practice (COP). I work very closely with all the NHS providers involved in the delivery of COP, including the voluntary sector, to ensure that we are providing joined up care and that the processes are effective and that COP as new model of care creates a more coordinated service which improves patient experience and outcomes.

My NHS heroes? Professionally – everyone who has embraced and works within our six Communities of Practice teams in Crawley, Horsham and Mid Sussex. They are all amazing!! Personally - The midwives who safely delivered my three children all those years ago!