Integrated Response Team

Support for care homes in North West Sussex

The team provides advice, training and information for care homes that provide care to older people. The aim is to support care homes to deliver high standards of care. There is close liaison with GP’s, WSCC Social Services, South East Coast Ambulance Service, Community Nurses and community based services.

This is a partnership between SCT and WSCC, working with care homes within Crawley, Horsham, East Grinstead, Haywards Heath and Burgess Hill. The team consists of Nurses, a Dietitian and admin. We work closely with WSCC contracts, safeguarding and Quality teams within the Clinical Commissioning Groups.


Burgess Hill, Crawley, East Grinstead, Haywards Heath, Horsham

How To Access

Access is through OneCall North or directly through the team, and is accepted from:

  • Social Services.
  • Care Homes.
  • Any Healthcare Professional who has concerns about care home residents’ welfare, number of ambulance call outs, levels of requested interventions.

Or contact the team directly.

Contact Details

Integrated Response Team
4th Floor, Red Wing
Crawley Hospital
West Green Drive
RH11 7DH
Tel: 01293 600300 ext. 3094
Messages and emails are dealt with during working hours

Opening Hours

Monday to Friday 8am to 4pm excluding Bank Holidays

How to find us

We are located on 4th floor, Red Wing, Crawley Hospital

More information

IRT works very closely with Sussex Partnership NHS Foundation Trust who provide a similar service for care homes providing care for adults with Dementia and other mental illness.

They can be contacted at:
Care Home In-Reach West Sussex
Southdown Building
Arundel Road
BN13 3EP
Tel: 01903 843148
Fax: 01903 843036