Emergency Dental Service
This service provides an out of hours service for when a patient's condition needs urgent attention by a dentist.
What does this service provide?
We provide out of hours emergency dental treatment. This includes urgent assessment and diagnosis, advice on treatment options, prescriptions, and simple extractions.
Who we are
Our team consists of dentists, nurses, and receptionists.
What we do
We help patients with urgent dental pain out of hours in West Sussex. We can provide the following to relieve immediate pain, until treatment can be sought from a high street Dentist:
- urgent assessment, which may include X-rays
- diagnosis
- advice on treatment options
- preventative care and advice
- limited treatment needed to relieve pain
- prescriptions
- simple extractions
Appointment information
Appointment types
We offer face-to-face and telephone appointments.
Who you'll see
You'll see one of our dentists and a dental nurse.
Testimonials
The receptionist treated us with care and empathy. The dental surgeon delivered first class treatment with gentle kindness and compassion which is appreciated at any age but is especially important in old age. She explained carefully at every stage of the treatment exactly what she was going to do and put my husband completely at ease. This world could do with many more highly skilled people who make the patient feel as if their health is of great importance to them. The dental nurse was also very skilled and showed the same care and kindness.
I was in so much pain and the service was first class including the aftercare.
When we arrived we were seen very quickly and the staff were all very friendly. Also, clean rooms and waiting room. Really pleased.
How can I access this service?
We operate on a first come, first served basis. Appointments cannot be pre-booked, and walk-ins will not be accepted. Patients should telephone the clinic directly as soon as the phone lines open to book an appointment, or if all appointments are taken, receive advice from a dentist over the telephone.
Our appointments provide temporary treatment for patients with dental pain that cannot be managed by over-the-counter analgesia, for dental trauma, management of post-extraction bleeding and referral for oral lesions.
Where can I access this service?
Waiting times
During each session we can accommodate 7 appointments. Patients who meet our treatment criteria are placed into a call waiting system to speak to our reception to book an appointment. The call waiting system will only hold 6 patients in the queue to limit the waiting time. If all 7 appointments are allocated the message will notify patients. Please keep retrying until the message advises that all appointments are taken. The service is very busy, and appointments tend to get booked up soon after phone lines open, but you may request a telephone appointment if we are full.
Get the best from your NHS
If you need advice about our services, facilities or staff, or would like to make a comment, please contact Patient Advice and Liaison Services (PALS).
Contact details
You can contact PALS by the following:
Telephone: 01273 242 292Email: sc-tr.pals@nhs.net
Give feedback
Tell us what you think about our services, what we are good at, where we can improve, and what matters to you? All feedback will be shared anonymously wherever possible, but if you have any questions about this, please ask.
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