What does this service provide?

Who we are

Our team comprises doctors, emergency nurse practitioners, paramedic practitioners, and experienced healthcare professionals.

What we do

We provide assessment and treatment for minor injuries or illnesses that are urgent but not life-threatening.

Most patients will be assessed, treated, and discharged during their visit. Treatment summaries and any follow-up advice or treatment will then be shared with the patient’s GP.

Appointment information

Who you’ll see

Once you are booked in with the receptionist, you will be triaged. During triage, a clinical assessment with a practitioner will be completed, and they will confirm the next steps. You could be treated within the unit, given self-care advice, signposted, or referred to another healthcare provider.

How can I access this service?

We are a walk-in service, and no referral is required.

Patients can call 111 if they would like advice about whether they need to come.

Where can I access this service?

Contact details
Telephone: 01293 301 025
Where to find us
Address: Crawley Urgent Treatment Centre, West Green Drive, Crawley, West Sussex, RH11 7DH

You can find us using the what3words address snippet below on the what3words website:

rungs.this.dash
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Alternatively, use the Google map below to get directions and plan your journey:

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Opening hours

We are open 24 hours a day, 7 days a week.

From 20 May, Crawley UTC will be open seven days a week from 7.30am to 10pm.

Our X-ray department is available Monday to Sunday, from 9:00am to 10:00pm, last admission 9:30pm.

Waiting times

Our waiting times change depending on the clinical needs of the department. Patients with the most urgent clinical needs will be prioritised to ensure they are seen first.

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    If you need advice about our services, facilities or staff, or would like to make a comment, please contact Patient Advice and Liaison Services (PALS).

    Contact details

    You can contact PALS by the following:

    Telephone: 01273 242 292

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